Shipping & Returns

Shipping Policy

We offer shipping to the United States using the U.S. Postal Service.  You may choose from First Class and Priority Mail methods.  Shipping charges will be calculated based on the total weight of your order, but you'll never be charged more than $7.95 for First Class shipping. 

We also offer free local delivery for orders to some areas of upstate NY.  If you are in our local delivery area, this option will appear during checkout.

Orders of $75 or more receive FREE Priority shipping!

Returns Policy

We work very hard to assure you are completely satisfied with your purchase. If for some reason, you are not happy with your purchase, please contact us and we will do our best to work with you to make sure you are a satisfied customer!

To return an order, log into your account at ComfortandJoySoap.com and follow the instructions to complete a return request.  You will then receive instructions for returning your order to us.

Once we have received your return, we will refund the total amount of your order to the original payment method used.  Please note that it may take 1-2 billing cycles for the credit to appear on your credit card statement.